Ensure Chrome is updated to the latest version.
1. Open Google Chrome.
2. Click the three dots in the top-right corner of the window.
3. Go to Help → About Google Chrome.
4. Chrome will automatically check for updates.
5. If an update is available, it will begin downloading.
6. Once the update is complete, click Relaunch to finish updating.
Set microphone permission.
1. Look at the left side of the address bar (next to the website address). You’ll see one of the following icons:
A lock icon 🔒 (older versions of Chrome)
A site control icon with two horizontal sliders (newer versions of Chrome, version 117+)
2. Click the icon and look for “Microphone” in the menu.
3. Click the right-facing arrow next to “Microphone” to open its settings.
4. In the microphone settings:
- Make sure the slider is turned on.
- Ensure “Allow on every visit” is selected (if available).
5. Once you've adjusted the settings, refresh the page to apply the changes.
Reset microphone permissions (optional - if you face issues setting microphone permission).
1. Look at the left side of the address bar (next to the website address). You’ll see one of the following icons:
A lock icon 🔒 (older versions of Chrome)
A site control icon with two horizontal sliders (newer versions of Chrome, version 117+)
2. Click the icon and look for “Microphone” in the menu. Click “Reset permissions” at the top to restore all settings to default.
Check the default Behaviour in 'privacy and security' settings.
1. Click the three dots (⋮) in the top-right corner of Chrome.
2. Go to Settings → Privacy and security → Site settings.
3. Under Permissions, click Microphone.
4. Make sure the correct input device is selected, and confirm that the site you want is listed under Allowed.
Check your computer's microphone settings (Windows).
1. Press the Windows key on your keyboard and type "Microphone privacy settings", then press Enter.
2. Make sure the setting "Microphone access" is turned On.
3. Scroll down and ensure “Let apps access your microphone” is also On.
4. Further down the list, make sure “Allow desktop apps to access your microphone” is On.
5. Once these are enabled, restart your browser and try again.
Check your computer's microphone settings (macOS ).
1. Click the Apple menu () in the top-left corner of your screen and choose System Settings (or System Preferences on older versions).
2. Select Privacy & Security from the sidebar.
3. Click Microphone from the list.
4. Make sure your browser (e.g. Chrome, Safari, Edge) is enabled in the list. If it’s turned off, toggle it On.
5. You may need to restart your browser or refresh the page for the change to take effect.
Check that your microphone is plugged in and working.
If you're using an external mic (USB or headset), make sure it’s properly connected.
Try unplugging and plugging it back in, or using a different port.
On laptops, be aware that Bluetooth earbuds (e.g., AirPods) might have limited mic support in some browsers.
Make sure the correct microphone is selected.
In your browser’s site settings, check the dropdown menu for “Microphone” and make sure the right device is selected.
Some systems have multiple audio input devices (e.g., a built-in mic and a headset mic), and the browser may default to the wrong one.
Close other apps using the microphone.
Video conferencing apps like Zoom, Skype, or Discord may block or reserve access to the mic.
Close any apps that might be using your microphone and try refreshing the page.
Restart your browser or device.
A simple restart can clear up background processes that are interfering with access.
Antivirus or security software.
Some security programs (like Norton, Bitdefender, etc.) include privacy protection features that can block microphone access.
Check your antivirus software’s settings if you suspect it's interfering.
Ensure Chrome is updated to the latest version (Android).
1. Open the Google Play Store on your device.
2. Tap your profile icon in the top-right corner.
3. Select Manage apps & device.
4. Under “Updates available,” look for Google Chrome.
5. If it's listed, tap Update.
6. Once the update is complete, reopen Chrome.
Set microphone permission (Chrome on Android).
1. Tap the lock icon 🔒 or info icon ℹ️ to the left of the website address.
2. In the pop-up, tap “Permissions.”
3. Find “Microphone” in the list.
4. If it’s set to “Block,” tap it and change it to “Allow.”
5. Close the settings and refresh the page to apply the changes.
Reset microphone permissions (optional - if you face issues setting microphone permission).
1. Tap the lock icon 🔒 or info icon ℹ️ next to the website address.
2. Tap “Permissions.”
3. Tap “Reset permissions” at the bottom of the pop-up.
4. Reload the page and you’ll be prompted to grant microphone access again.
Check microphone permissions in Chrome settings (Android).
1. Open Chrome and tap the three dots (⋮) in the top-right corner.
2. Go to Settings → Site settings → Microphone.
3. Make sure the microphone setting is turned on (it should say “Ask first” or “Allowed”).
4. Scroll down to see blocked and allowed sites.
5. If Eigochallenge is listed under “Blocked,” tap it and change the permission to “Allow.”
Troubleshoot additional microphone issues.
1. If you're using a headset or Bluetooth earbuds, disconnect and reconnect them, or try using the built-in microphone.
2. Close any other apps that might be using the microphone (e.g., voice recorder, camera, phone, Zoom).
3. Restart the Chrome app. If the issue continues, restart your device.
Ensure Chrome is updated to the latest version (iOS).
1. Open the App Store on your iPhone or iPad.
2. Tap your profile icon in the top-right corner.
3. Scroll down to see pending updates.
4. If Chrome appears in the list, tap “Update.”
5. Once the update is complete, reopen Chrome.
Set microphone permission.
1. Open the "Settings" app on your device.
2. Scroll down and tap "Chrome". (If you don't see it, try: Settings → Apps → Chrome)
3. Tap "Microphone".
4. Make sure the setting is turned "On".
5. Return to Chrome and refresh the page.
Reset site permissions.
1. Open the Chrome app.
2. Tap the three dots (⋯) in the bottom-right corner.
3. Tap "Settings" → "Privacy and Security" → "Site Settings".
4. Tap "All Sites", then find and select "Eigochallenge.com".
5. Tap "Clear & Reset" to remove saved permissions.
6. Reload the site to be prompted for microphone access again.
Troubleshoot additional microphone issues.
1. Ensure no other app is using the microphone (e.g., FaceTime, Voice Memos, Zoom).
2. Close all other apps running in the background.
3. Restart your iPhone or iPad.
4. If using Bluetooth headphones (e.g., AirPods), try switching to the built-in microphone.
Ensure Safari is updated to the latest version.
1. Click the Apple menu () in the top-left corner of your screen.
2. Select “System Settings” (or “System Preferences” on older macOS versions).
3. Click “General” → “Software Update.”
4. If an update is available for macOS (which includes Safari), click “Update Now” and follow the prompts.
5. Once the update is complete, restart your Mac if needed.
Set microphone permission.
1. In the top menu bar, click “Safari” → “Settings for eigochallenge.com…”
2. Next to “Microphone,” choose “Allow.”
3. Refresh the page for the change to take effect.
Reset microphone permissions (optional - if you're having trouble).
1. Open Safari.
2. Go to Safari → Settings → Websites → Microphone.
3. Look for the website in the list. If it's set to “Deny,” change it to “Allow.”
4. You can also click “Remove” to delete the rule and be asked again next time.
Check your mac's microphone settings.
1. Click the Apple menu () in the top-left corner of your screen and choose System Settings (or System Preferences on older versions).
2. Select Privacy & Security from the sidebar.
3. Click Microphone from the list.
4. Make sure your browser (e.g. Chrome, Safari, Edge) is enabled in the list. If it’s turned off, toggle it On.
5. You may need to restart your browser or refresh the page for the change to take effect.
Check that your microphone is plugged in and working.
If you're using an external mic (USB or headset), make sure it’s properly connected.
Try unplugging and plugging it back in, or using a different port.
On laptops, be aware that Bluetooth earbuds (e.g., AirPods) might have limited mic support in some browsers.
Make sure the correct microphone is selected.
In your browser’s site settings, check the dropdown menu for “Microphone” and make sure the right device is selected.
Some systems have multiple audio input devices (e.g., a built-in mic and a headset mic), and the browser may default to the wrong one.
Close other apps using the microphone.
Video conferencing apps like Zoom, Skype, or Discord may block or reserve access to the mic.
Close any apps that might be using your microphone and try refreshing the page.
Restart your browser or device.
A simple restart can clear up background processes that are interfering with access.
Antivirus or security software.
Some security programs (like Norton, Bitdefender, etc.) include privacy protection features that can block microphone access.
Check your antivirus software’s settings if you suspect it's interfering.
Ensure Safari is up to date (iOS).
1. Open the Settings app on your iPhone or iPad.
2. Go to General → Software Update.
3. If an update is available, tap “Download and Install.”
4. Safari updates are included with iOS updates, so this ensures you're using the latest Safari version.
5. After updating, restart your device if prompted.
Set microphone permission (Safari on iOS).
1. Open the Settings app on your iPhone or iPad.
2. Scroll down and tap “Safari.”
3. Tap “Microphone” under Settings for Websites.
4. Set it to “Ask” or “Allow.”
5. Open Safari, go to the website again, and grant access when prompted.
Reset site permissions (optional - if you're having trouble).
1. Open the Settings app → Safari.
2. Scroll down and tap “Advanced” → “Website Data.”
3. Tap “Edit” or “Remove All Website Data.”
4. Reload the site in Safari and grant permissions when asked.
Check iOS microphone privacy settings.
1. Open the Settings app.
2. Scroll down and tap “Privacy & Security.”
3. Tap “Microphone.”
4. Make sure Safari is enabled (toggle On).
5. If Safari isn’t listed, it may appear after the first time the mic is requested on a website.
Check that your microphone is working properly.
If you're using headphones or Bluetooth earbuds, ensure they’re connected and functioning.
Try disconnecting and reconnecting them, or switching to the built-in microphone.
Close other apps using the microphone.
Apps like Voice Memos, Camera, or FaceTime may prevent Safari from accessing the microphone.
Close any such apps from the app switcher, then try again.
Restart Safari or your device.
Sometimes restarting Safari or your device can resolve temporary permission issues.
Check Screen Time restrictions (if applicable).
Go to Settings → Screen Time → Content & Privacy Restrictions → Microphone.
Make sure microphone access is allowed.
Ensure Microsoft Edge is updated to the latest version.
1. Open Microsoft Edge.
2. Click the three dots (⋯) in the top-right corner.
3. Go to “Settings” → “About Microsoft Edge.”
4. Edge will automatically check for updates.
5. If an update is available, it will download and prompt you to relaunch the browser.
Set microphone permission.
1. Click the lock icon 🔒 (or info icon ℹ️) on the left side of the address bar.
2. In the dropdown, look for “Microphone.”
3. If it says “Block,” click the dropdown and choose “Allow.”
4. Refresh the page to apply the changes.
Reset microphone permissions (optional).
1. Click the lock icon 🔒 next to the website address.
2. In the site settings pop-up, click “Permissions for this site.”
3. Under “Permissions,” click “Reset permissions” to clear saved settings.
4. Reload the page and grant microphone access when prompted.
Check microphone settings in Edge's privacy controls.
1. Click the three dots (⋯) in the top-right corner.
2. Go to “Settings” → “Cookies and site permissions.”
3. Scroll down and click “Microphone.”
4. Make sure microphone access is allowed.
5. Check that the correct microphone is selected, and the site you're using is listed under “Allow.”
Check your computer's microphone settings (Windows).
1. Press the Windows key on your keyboard and type "Microphone privacy settings", then press Enter.
2. Make sure the setting "Microphone access" is turned On.
3. Scroll down and ensure “Let apps access your microphone” is also On.
4. Further down the list, make sure “Allow desktop apps to access your microphone” is On.
5. Once these are enabled, restart your browser and try again.
Check your computer's microphone settings (macOS ).
1. Click the Apple menu () in the top-left corner of your screen and choose System Settings (or System Preferences on older versions).
2. Select Privacy & Security from the sidebar.
3. Click Microphone from the list.
4. Make sure your browser (e.g. Chrome, Safari, Edge) is enabled in the list. If it’s turned off, toggle it On.
5. You may need to restart your browser or refresh the page for the change to take effect.
Check that your microphone is plugged in and working.
If you're using an external mic (USB or headset), make sure it’s properly connected.
Try unplugging and plugging it back in, or using a different port.
On laptops, be aware that Bluetooth earbuds (e.g., AirPods) might have limited mic support in some browsers.
Make sure the correct microphone is selected.
In your browser’s site settings, check the dropdown menu for “Microphone” and make sure the right device is selected.
Some systems have multiple audio input devices (e.g., a built-in mic and a headset mic), and the browser may default to the wrong one.
Close other apps using the microphone.
Video conferencing apps like Zoom, Skype, or Discord may block or reserve access to the mic.
Close any apps that might be using your microphone and try refreshing the page.
Restart your browser or device.
A simple restart can clear up background processes that are interfering with access.
Antivirus or security software.
Some security programs (like Norton, Bitdefender, etc.) include privacy protection features that can block microphone access.
Check your antivirus software’s settings if you suspect it's interfering.
Limited support for Opera: If you are unable to troubleshoot successfully, please try using Chrome, Edge, or Safari instead.
Check your computer's microphone settings (Windows).
1. Press the Windows key on your keyboard and type "Microphone privacy settings", then press Enter.
2. Make sure the setting "Microphone access" is turned On.
3. Scroll down and ensure “Let apps access your microphone” is also On.
4. Further down the list, make sure “Allow desktop apps to access your microphone” is On.
5. Once these are enabled, restart your browser and try again.
Check your computer's microphone settings (macOS ).
1. Click the Apple menu () in the top-left corner of your screen and choose System Settings (or System Preferences on older versions).
2. Select Privacy & Security from the sidebar.
3. Click Microphone from the list.
4. Make sure your browser (e.g. Chrome, Safari, Edge) is enabled in the list. If it’s turned off, toggle it On.
5. You may need to restart your browser or refresh the page for the change to take effect.
Check that your microphone is plugged in and working.
If you're using an external mic (USB or headset), make sure it’s properly connected.
Try unplugging and plugging it back in, or using a different port.
On laptops, be aware that Bluetooth earbuds (e.g., AirPods) might have limited mic support in some browsers.
Make sure the correct microphone is selected.
In your browser’s site settings, check the dropdown menu for “Microphone” and make sure the right device is selected.
Some systems have multiple audio input devices (e.g., a built-in mic and a headset mic), and the browser may default to the wrong one.
Close other apps using the microphone.
Video conferencing apps like Zoom, Skype, or Discord may block or reserve access to the mic.
Close any apps that might be using your microphone and try refreshing the page.
Restart your browser or device.
A simple restart can clear up background processes that are interfering with access.
Antivirus or security software.
Some security programs (like Norton, Bitdefender, etc.) include privacy protection features that can block microphone access.
Check your antivirus software’s settings if you suspect it's interfering.
Unfortunately, Firefox is not currently supported. To ensure the best experience, please use the latest version of Chrome or Edge.
